- I Entered The Wrong Details When I Placed An Order, Can I Change Them?
Any changes with details for delivery please contact me as soon as you can from purchasing, I often dispatch same day as order.
- Delivery carrier and delivery time?
- Parcel hasn't arrived?
- Parcel damaged or missing items?
- What Packaging do you use?
You do not need a PayPal account to pay through Paypal. We use PayPal payment services for all our transactions. They accept most cards including:
• Visa / Delta / Electron
• MasterCard / Eurocard
• American Express.
This will grow as we get bigger, we are still finding our feet but we often choose the best we can and make small profit in contrast to choosing the cheapest and quickest options. We are committed to minimising the environmental impact of all our operations. We will often review the environmental impact of our activities and are constantly making small adjustments. I do have bigger plans which I can release once we get more established in reducing carbon and locally sourcing.
- Please remove decretive fire hazard twine and cardboard before lighting
- Do not burn for longer than 4 hours
- Trim the wick to 5mm before each burn
- Never leave a burning candle unattended
- Keep candles out of reach of children and pets
- Never burn a candle on or near anything that might catch fire
- Do not touch the candle when it is lit - the jar can get very hot!
- If your candle starts to flicker or smoke, blow it out, let it cool down & then trim the wick.